How Unique Revest accelerated deal closure by 70% with generative AI
Intelligent quoting agent built on Claude, by Anthropic
In short: Unique Revest was losing quotes to slow phone-based response times. TREEK.ia implemented a Claude-powered AI agent that calculates and sends personalized proposals in seconds, 24/7. Result in 3 months: +70% deal closure efficiency and +20% ROI.
The challenge: the service bottleneck
Unique Revest, a specialized flooring and service provider serving the entire state of Santa Catarina, Brazil (prioritizing the Itajaí Valley and Balneário Camboriú region), faced a common challenge in service companies: slow quote response times.
When customers called requesting flooring installation (especially in a high-growth real estate region like Balneário Camboriú), the team had to do all of this in real time, during the call:
- Gather project information
- Look up cost tables
- Calculate personalized quotes
- Write professional proposals
The result: poor conversion efficiency and lost opportunities due to slow response times.
The solution: a custom AI agent powered by Claude
TREEK.ia built a fully customized autonomous quote and negotiation agent for Unique Revest's operations, powered by Claude, Anthropic's AI.
1. Humanized conversational agent
- Integrated via API, responds to customers with high personalization
- Uses Claude Opus for complex negotiations and Claude Sonnet for direct queries
- Optimized token usage = fast, precise responses
- Natural language, preserved context, conversation history
2. Intelligent calculation engine
- Quotes based on a versioned reference file, kept up to date
- Accounts for Unique Revest's real operational costs
- Generates accurate, unambiguous values
3. Seamless integration with the team
- Acts as an extension of the service team, without replacing the human relationship
- Delivers responses in seconds, not hours
- Runs 24/7 without operational fatigue
The results: a measurable success story
The implementation delivered measurable impact within 3 months:
| Metric | Improvement |
|---|---|
| Deal closure efficiency | +70% |
| Return on investment (ROI) | +20% |
| Response time | -66% (2/3 reduction) |
| Service quality | Highly humanized |
| Availability | 24/7 autonomous |
What this means in practice
- More sales, faster: accurate quotes in seconds raise conversion
- More productive team: time freed up for strategic negotiation
- Better customer satisfaction: fast, humanized responses
- Lower operational cost: less manual work on quotes = higher margin
- Scalability: the same team serves more customers without more headcount
The technology behind it
Stack
- Claude Opus & Claude Sonnet (Anthropic): cutting-edge models
- Claude API: real-time, secure integration
- Reference file: parameterized, versioned cost database
- Orchestration layer: context-aware response customization
Why Claude
- Language quality: natural, professional, persuasive responses
- Security: customer data stays private and encrypted
- Cost efficiency: token efficiency at scale
- Reliability: a model trained by Anthropic with a safety focus
Key learnings
This project shows that generative AI isn't science fiction. It's present-day operations delivering real ROI:
- AI agents excel at structured processes (quotes, calculations, negotiation)
- Humanization is possible and essential: Claude writes like an experienced professional
- API integration makes implementation practical, secure and scalable
- Service companies gain a real competitive edge with AI
- The investment pays for itself fast: +20% ROI in 3 months
Next steps: scaling the solution
Based on Unique Revest's success, TREEK.ia now offers this solution as a scalable model for building material retailers, service providers (renovation, flooring, painting, waterproofing), B2B companies with consultative sales, retail and consultancies.
If your company faces a similar bottleneck in response time and quoting, an intelligent agent may be the missing piece.
About TREEK.ia
TREEK.ia is a Brazilian AI automation agency that builds intelligent agents powered by Claude for local and B2B businesses. We turn manual processes into autonomous, humanized, scalable operations.
- 🌐 Website: treek.tech
- 📧 Contact: contato@treek.tech
- 💼 Specialty: AI agents for prospecting, quoting and customer service
- 🇧🇷 Based in: São Paulo, Brazil
Member of the Claude Partner Network and Claude for Startups
Want to know more about this case? Talk to TREEK.ia for a free assessment.
Published August 2026 · Category: Case Study, Generative AI, Process Automation